Is the design of your restroom really that important?

When you first think about the design of a project, I can almost guarantee restrooms are not in the top five of important spaces. Yes, they are necessary however they are typically the area that first undergoes the value engineering process – removing all items not required by code.

When I was in college, I had a professor say something that has stuck with me for the last fifteen years… You can tell the quality of the place by the design of the bathroom. As strange as this statement is, think about it for a moment and you’ll see how true it is. How many times have you not returned to a restaurant because of the quality of the facilities? (we’re not referencing cleanliness – although that is also important – but the experience of the restroom).

Restrooms: a Destination?

Experience is a key component within design. The user’s engagement with the environment sets the tone of their view of the design as well as the facility as a whole. Restrooms are not immune to this judgement. They have become a destination of sorts – from the user’s perception upon walking in to the smaller details within the space.

The intention of this post is to encourage a shift in a mindset for restrooms – from an obligation to “something more.” The results may look different from one design to another – small moves may be appropriate for one versus another may adopt a larger shift – but the end goal will ultimately be achieved.

Details, Details, Details

Details. As designers and architects – WE LOVE THEM.

When we look at a project, we look at details in a variety of degrees. For the ease communication within this post, I will be breaking down the approach to restroom design into the macro, meso, and micro levels.

The macro-experience is the overall space planning of the space. For instance, the type of rooms included within the overall restroom – i.e. a separate private nursing mother’s room. This can also include larger amenities such as changing tables in both the men’s and women’s restrooms or accessible design amenities such as adult changing tables.

Also falling under the macro-level is the experience as you enter the restrooms. This may seem unimportant until you visit Jungle Jims and visit their “award winning” bathrooms. Additionally, the trend of “Instagram worthy” photo areas within bathrooms is still going strong and creating intentional areas within the overall design can enhance the experience for all users of the space – whether they partake in “photo-ops” or not.

Dialing down to the meso level, this includes details such as location of full-length mirrors, trash can placements, as well as finishes. The location of trashcans may seem obvious, but when thinking through the way a user will function within the space may encourage the placement of a trashcan by the aforementioned changing tables in addition to the standard location by the sink.

Hygienic items would also fall under the meso-experience of the space. It is important to think about how users will be able to exit the restroom hygienically. As well, thinking through if personal care items will be provided and how those items are displayed/offered.

Lastly, finishes would also fall into this category. If you think of restrooms as a small extension of your brand, you will see there are so many opportunities to create “surprise” moments. Recently I went to Nada, and I would say they successfully implemented this concept.

The micro level is one of my favorites. As I said above, we designers LOVE details. The micro level is all about the small details of the space. The type of coat hooks used or the toilet paper holders. Specialty grab bars are also one of my favorite items. I love that we have the opportunity to design for all, but that does not mean that we need to use the standard silver stainless steel 1-1/2” diameter grab bars. Lighting and plumbing fixtures are other small details that make a large difference within a restroom. Architects and Interior Designers can work with the electrical and plumbing engineers to select fixtures that accent the design language and add to the overall aesthetic of the restroom.

One final example of the micro level of design is the mirror selection. A standard for most projects are plate glass mirrors. While this is cost effective, there is an opportunity to create an elevated design by selecting a mirror with a frame finish to accent the overall design.

In conclusion, the design of a restroom, regardless of the space it occupies, plays a pivotal role in shaping a user’s experience and their overall perception of the facility. The engagement of the user with the environment is a testament to the design’s effectiveness and appeal. Every project, including restrooms, is a canvas where details at the macro, meso, and micro levels come together to create a comprehensive and engaging user experience. So, the next time you find yourself in the restroom of your favorite restaurant, take a moment to appreciate the intricate details that contribute to your experience. It’s a testament to the thoughtfulness and effort invested in ensuring your comfort and satisfaction. Remember, even the smallest detail can make a significant difference.